Service Department


 

Important Service Information

BMW Motorcycle service intervals are 600-mile break in service, and every 6,000 miles. If you should not ride 6,000 miles in a year BMW recommends coming in for an annual service.

BATTERIES: The warranty on the batteries require that they are maintained, i.e. put on a battery tender periodically, and checked annually. Please be sure to have our Service Department check your battery when you come in for your annual service.


The Irv Seaver Motorcycles Service Loaner Program

Irv Seaver Motorcycles provides free loaner BMW motorcycles to customers who have purchased their motorcycle new at Irv Seaver's, and have brought it to our Service Department for scheduled minor work such as: 6K or 12K service, annual routine maintenance, accessory installations, minor adjustments under warranty, tire changes, and other short duration tasks of a similar nature (i.e. Loaners are only available for the day of service and must be returned the same day, or in some cases early the next morning).

This free service is part of our Preferred Customer Program and is not available on BMW motorcycles that have not been purchased from Irv Seaver’s or on bikes on which the BMW warranty has expired. Note: purchasing an extended service contract (Western Service Contract) from us on a BMW motorcycle you originally bought at Irv Seaver's will continue these benefits in most cases. Our resources do not allow us to provide free loaner bikes to customers whose motorcycles are here for accident estimates, crash damage repair, or an extended stay due to more involved work or time-consuming warranty repairs. Each customer who uses a loaner bike is expected to top off the fuel tank immediately prior to returning it. As it involves considerable time for our service staff to make a trip to the gas station to fill a tank for the next customer, a flat fee of $25 will be charged to anyone returning a loaner bike without a full tank!

We hope and trust that you will treat our motorcycles exactly as you would want us to treat your bike while in our care. To protect both your safety and our investment, the staff is required to run a checklist inspection each time a bike leaves or returns. You are responsible for any damages caused to our loaner bikes while in your care. If you have made an appointment for service and arranged for a loaner, we recommend that you call us the day before your appointment to ensure that the previous client has returned the bike you’ll be riding. And finally, in the hopes of always having a loaner available for our customers when scheduled, we ask that you make every effort to return them on time. We provide this free loaner bike service solely at our expense. BMW Motorrad does not contribute any funds or resources to help defray the substantial costs involved.

Thank you for choosing Irv Seaver Motorcycles as your local dealer!

Evan Bell & the entire Irv Seaver Motorcycle Service Team

P. S. Didn't buy a BMW motorcycle from us? Well, why not? Don't worry, we have made arrangements with a local car rental agency that offers low rates to our service customers who have not purchased a motorcycle from us, and they will even pick you up!

How much oil should I put in my BMW motorcycle?

BMW Motorcycles vary from model to model on their oil capacity. If you are changing the oil, consult your Owners Manual to know the quantity for your particular model.

What kind of oil should I use?

You should use oil that has an API service code of SG or SH. This information is usually found on the rear panel of the oil canister.  Use the oil type and viscosity recommended in your owners manual.

How do I check my oil?

When checking oil, place the motorcycle on it's center stand and wait 10 minutes after running for all the oil to drain back into the pan.  If you don't have a center stand, wait 10 minutes after running and have someone hold your motorcycle upright and then check the oil level in the sight glass or the dipstick. 

If you need to add oil, do so very incrementally.  It's better to be slightly low than to be overfull.  If you can not see the surface of the oil in the sight glass or your level rises above the full mark on the dipstick, you must drain some oil from the oil pan. 

If you don't see any oil in the sight glass or on the dipstick, you must add some oil.  If you are away for a vendor with motorcycle specific oil, get as close as you can with the oil that's available for sale.  It's better to run with mismatched oil than it is to run without.

 For the location of your sight glass or oil dipstick, consult your owner’s manual.

Something doesn't feel right with my motorcycle.

You are the most familiar with your motorcycle.  If you've checked and made sure the tires are at proper inflation, and nothing else seems obvious, transport your motorcycle to us and we will perform a Safety Check and Diagnostic.  It's a small price to pay to have a Certified BMW Technician look at your bike and tell you what's happening.

When should my BMW motorcycle be serviced?

Your motorcycle should be serviced every 6,000 miles. If it is new, be sure to bring it in after the first 600 miles for a break in service. Check the service manual included with your motorcycle for the service schedule.

Do I have to make an appointment to get my bike serviced?

In order to maximize efficiency for the technicians and to get your bike to you as quickly as possible, it is extremely helpful that you make an appointment prior to showing up.  If you just show up, we will try our best to get your motorcycle serviced and safely on the road. 

When making an appointment, if you purchased your motorcycle from us, you can also reserve a loaner bike to use while your bike is being repaired.

How long does a BMW service take?

If you bring your motorcycle in the morning when we open (8 am to 6 pm), we can return it to you on the same day. Remember if your motorcycle has a major repair or unexpected complications arise, it may be necessary to keep the motorcycle overnight.

How long is my BMW motorcycle warranty good for?

Your new BMW warranty is good for three years, 36,000 miles, whichever comes first.

What does my warranty cover?

Your warranty generally covers all non-wear and tear items. For example it wouldn’t cover brakes, tires, and cables. For a detailed summary of your warranty coverage, please consult your warranty manual that was included with your new motorcycle.

How long do tires last?

Tire wear is not a science. It depends on so many variables including but not limited to, tire pressure, age, road conditions, and average load. There are two simple indicators that your tires are ending their service life. The first are wear bars located in the grooves of the tires. A wear bar will appear within the tread groove after the tire tread has worn down to the lowest point allowed by the manufacturer. The second way is look for cupping. The front tire will show this clearly. As you rotate the tire (best done on the center stand), look for dips in the rubber every few inches. This is an indication of cupping. You may also notice the left side of your tires is wearing faster than your right. This is due to the crown of the road. Roads are designed to slightly slope downward from the center for water drainage. As a result you are actually leaning a little to the left to compensate for the crown, thus wearing the left side of your tire a little more than the right. If you are having trouble visualizing this, don’t worry, stop by and any one of our service managers will be happy to show you examples of both.

How much air pressure should be in my tires?

Every BMW motorcycle has a tire pressure chart under the seat. Consult that chart for specific pressure numbers. Remember under-inflated tires are extremely dangerous. You should check your tires every time you get on to ride. Not only is it safe, but it saves on gas mileage too.

Can you patch a motorcycle tire?

 

We cannot patch tires because a puncture weakens the overall integrity of the tire. Due to this fact and safety factors to the rider we strongly recommend the purchase of a new tire.

Do I need an appointment to have a tire changed?

You do not need an appointment to get a tire changed. However, it is still a good idea to call ahead to let the service managers know and to make sure we have the tire in stock. Tire changes are quick and if desired you can wait while we do them.

How long do brakes last?

There are several factors that contribute to brake wear. Some of those factors include, but are not limited to, average load, road conditions, and braking habits. Brake pads have wear grooves that are visible from the front of the front brake caliper as well as visible from the rear of the rear brake caliper. Consult your owner’s manual for more details on checking your brakes. Additionally feel free to come in any time and have one of our service managers show you what to look for.

What kind of a clutch does a BMW motorcycle have?

Earlier BMW motorcycles have dry clutches just like cars. Examples of this would be the R series (up to Mid 2013) R nineT, and the K Series (Flying Brick). The Watercooled Boxer, K 1300 Series, K 1600 Series, F800/700/650 Twin Series and the mighty S 1000 series all have a wet oil-bathed clutch.

Service Request

Contact Information
Describe Service Needs

Captcha is required.

 

What you will find here are some important BMW motorcycle service tips and information that will keep your BMW Motorcycle running strong and delivering top performance.

Our service team is comprised of our service manager, service advisers and eight full time technicians. Each team member continuously updates their credentials either at BMW of North America's Certified Technical Training Center or in some cases on line. While working at each of our six service-lifts our mechanics share their knowledge, skills and experience. Combined, they represent over one hundred and thirty years of motorcycle maintenance experience. The service department is open from 8:30 am to 6 pm Tuesday thru Friday and 8:30 am to 5 pm on Saturday.